Shipping Policy
Thank you for shopping at Masonteesbox! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we process and deliver your orders.
Handling Time:
- Orders are handling within 1-2 days after being received.
Delivery Time:
- Delivery time depends on shipping method, Regular Mail: Estimated 10-12 business days, Express Mail: Estimated 5-8 business days.
Shipping Rates:
- Express Mail: $20.
- Regular Mail: $9.
- Free shipping is available on orders over $80.
Mailing Restrictions:
- We only ship to the United States, not to U.S. overseas islands
Shipping Carriers:
- We partner with reputable carriers to ensure reliable and timely delivery. Our primary carriers include FedEx, DHL, etc.
Order Tracking:
- You can track your order using the tracking information provided in the shipping confirmation email.
Address Accuracy:
- Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery. Masonteesbox is not responsible for orders shipped to incorrectly provided addresses.
Delays and Exceptions:
- In rare cases, unforeseen circumstances such as extreme weather conditions or other factors beyond our control may cause shipping delays. We appreciate your understanding in such situations.
Lost or Stolen Packages:
- Masonteesbox is not responsible for lost or stolen packages. If you believe your package is lost, please contact the carrier with your tracking information.
Contact Us:
- If you have any questions about your order or our shipping policy, please contact our customer service team at [email protected].
Thank you for choosing Masonteesbox! We appreciate your trust in us.
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